AI Agents
Why Is Deloitte Placing Engineers on the Front Line to Push Salesforce Agentforce Into Production?
Deloitte announced that it has become the first global systems integrator (GSI) to be part of Salesforce's FDE Partner Network.
SaaS
Salesforce's Mandatory Passkey Rollout Sparks Admin Backlash Over Login Disruptions and Surprise Enforcement
In some cases, users simply found that the "Create Passkey" option failed to work as expected.
Learning & Development
Workday Launches AI-Powered Learning Platform With Sana to Personalise Employee Training
The solution integrates Workday's Human Capital Management (HCM) data with Sana's AI-native learning technology to create tailored learning experiences
AI Agents
Salesforce Bets on AI Agents with Radical ‘Headless 360’ Platform
The platform represents a departure from conventional CRM usage, where human users navigate dashboards and manually update records
SaaS
Ta3s Launches AssurePulseAI to Drive Predictive Performance Engineering
AssurePulseAI integrates telemetry across applications, infrastructure, databases, networks and APIs into a unified system.
SaaS
Salesforce Launches Agentforce for Communications to Transform Telecom Interactions
The solution includes specialised agents for billing resolution, guided selling, quoting and more, enabling AI to handle routine tasks and free human employees to tackle higher-value work.
SaaS
Salesforce Closes 29,000 Agentforce Deals Since Launch
Agentforce annual recurring revenue has reached approximately $800 million, marking 169% year-over-year growth.
SaaS
C Com Digital Launches synapse1 AI Platform to Link Marketing Automation With Measurable ROI
The company said the solution combines conversational AI, generative video, and predictive analytics into a single system tailored for India’s multilingual and multicultural market.
SaaS
U.S. Army Awards Salesforce $5.6 Bn Contract to Accelerate Military Modernisation and AI Adoption
The agreement will empower the Army and Department of War (DOW) to leverage Salesforce’s cloud, data and AI technologies as the foundation for its future “agentic enterprise.”
SaaS
KhetiBuddy Launches Verdnt, an AI-Native SaaS Platform for Enterprise Agribusinesses
The platform’s AI capabilities are layered on top of a structured data backbone that captures farm operations, sustainability metrics and enterprise workflows.
AI Agents
US Transportation Dept Taps Salesforce's Agentforce to Modernize America’s Transportation Systems
Agentforce will autonomously manage routine citizen requests, analyze weather and traffic data to issue real-time safety alerts, and review federal grant applications to speed approval cycles.
SaaS
Mindbowser Launches EHRConnect on AWS Marketplace to Accelerate Healthcare Interoperability
EHRConnect is a zero-code, HIPAA-ready platform built to help health systems, digital health companies, payers, labs, and wearable-tech providers exchange clinical data in a matter of hours rather than months.