ServiceNow Challenges Salesforce in its Own Game
CEO Bill McDermott envisions an AI-driven CRM that automates the entire customer journey—from sales to service—minimising human involvement.
SaaS
SaaS Startup Atomicwork Launches Multimodal AI Solution Called Universal Agent
The new agent features voice-enabled video support and aims to reduce ticket volumes by 60% for service teams in IT, HR
Tableau Next Signals the Death of Dashboards With AI Agents Taking Over
At the heart of Tableau Next is Data Cloud, which powers intelligent data workflows and introduces automation in traditionally manual processes like data cleaning, transformation, and visualisation
Thoughtworks Appoints Kaushik Sarkar as Regional MD for Europe, Middle East, and India
Sarkar will lead growth initiatives, strengthen client partnerships, and expand the company’s AI-first software delivery
Salesforce to Invest $1 bn in Singapore over 5 Years
Salesforce has been investing in Singapore for nearly two decades and has established a thriving customer base and partner ecosystem in the region.
How Salesforce's AgentExchange is Shaping the Future of AI Agent Development and Automation
AgentExchange provides companies the tools to list, package, and sell AI components, making it easier than ever to integrate artificial intelligence into their operations.
Easebuzz Announces Integration Support for all Third-Party Payment Orchestrators
[Pune, 4th Feb]: Easebuzz, one of India’s leading Payment Aggregators, has announced its support for third-party router integrations in payment orchestration.
The platform advocated a merchant-first, stacked solutioning approach that aims to benefit Indian businesses as it gives them the flexibility to select Technology Service Provider (TSP) of their