SaaS
Marc Benioff Warns of a ‘SaaS Apocalypse’. Here Are 5 Big Announcements From Dreamforce 2026
Marc Benioff Warns of a ‘SaaS Apocalypse’. Here Are 5 Salesforce Bets on What Comes Next
SaaS
HubSpot is Turning its CRM into an AI-Powered Command Centre
HubSpot said the system combines these capabilities to create what it calls “Growth Context,” bringing together information about prospects, employees and customers.
SaaS
Salesforce Introduces AIforce to Turn Its CRM Into an AI-Native Interface Layer
AIforce forms a new layer in Salesforce’s broader “Agentic Enterprise” architecture.
AI Models
Salesforce, NVIDIA Launch Koa CRM Reasoning Model for Agentforce
Salesforce said Koa was developed by post-training NVIDIA Nemotron 3 Super on a proprietary synthetic dataset.
SaaS
Salesforce to Roll Back Agentforce Branding Across Key Products Ahead of Dreamforce
One of the most notable reversals involves Salesforce’s flagship sales management software.
AI Agents
Salesforce Unveils Enterprise AI Harness as AI Agents Spread Across the Enterprise
The architecture is designed to connect AI agents with enterprise data, workflows, policies and applications without requiring companies to build separate infrastructure for every agent or AI application.
Big Tech
Microsoft’s New AI Tool Targets the Pain of Moving Off Salesforce
Support for other customer relationship management (CRM) platforms and enterprise resource planning (ERP) migration scenarios is planned for later.
AI Agents
Why is Salesforce Introducing Coding Directly in Slack?
The launch brings four AI coding partners – Anthropic, GitHub, Cognition and Vercel– into Slack Code from day one.
AI Agents
Why Is Deloitte Placing Engineers on the Front Line to Push Salesforce Agentforce Into Production?
Deloitte announced that it has become the first global systems integrator (GSI) to be part of Salesforce's FDE Partner Network.
SaaS
Salesforce's Mandatory Passkey Rollout Sparks Admin Backlash Over Login Disruptions and Surprise Enforcement
In some cases, users simply found that the "Create Passkey" option failed to work as expected.
Learning & Development
Workday Launches AI-Powered Learning Platform With Sana to Personalise Employee Training
The solution integrates Workday's Human Capital Management (HCM) data with Sana's AI-native learning technology to create tailored learning experiences
AI Agents
Salesforce Bets on AI Agents with Radical ‘Headless 360’ Platform
The platform represents a departure from conventional CRM usage, where human users navigate dashboards and manually update records