Wipro Expands ServiceNow Partnership to Scale Agentic AI Across Enterprises
The companies said the partnership will focus on reducing manual coordination and streamlining workflows across large enterprises.
Indian IT giant Wipro has expanded its partnership with ServiceNow to help enterprises deploy and scale agentic AI workflows across critical business functions including IT, HR, procurement and cybersecurity.
As part of the expanded collaboration, Wipro will integrate Wipro Intelligence™, its suite of AI-powered platforms and enterprise solutions, with the ServiceNow AI Platform.
The companies said the partnership will focus on reducing manual coordination and streamlining workflows across large enterprises. By embedding AI into operational processes, businesses can accelerate turnaround times, improve accountability and strengthen governance controls.
Several Wipro Intelligence™ solutions will leverage ServiceNow’s AI capabilities. These include SmartProcure for procurement workflow automation, Telco Autonomous Networks for telecom service operations modernization, and Cyber Transform for improving cybersecurity incident response and governance workflows.
“AI isn’t new to enterprises, but connected, governed, and outcome-driven AI is. That’s what this partnership makes real. When agentic AI runs inside secure workflows, ideas start delivering real results and the agentic enterprise becomes possible,” said Amit Zavery, President, ServiceNow Chief Operating Officer, and Chief Product Officer.
“For most enterprises, the real challenge with AI is not ambition, but execution at scale. Our expanded partnership with ServiceNow is designed to bridge that gap through a consulting-led, AI-powered approach that translates business priorities into industry-aligned AI solutions.
"Together with Wipro Intelligence™, we are helping clients streamline operations, drive measurable outcomes, and scale AI adoption with the right governance and controls in place,” Malay Joshi, Wipro’s Americas 1 Strategic Market Unit Chief Executive Officer, added.
The companies said the partnership will deliver unified work management experiences, policy-aligned AI execution, improved operational visibility, and faster workflow completion across enterprise functions.
