Salesforce AI Agent “Agentforce” Hits 1 mn Support Requests
Salesforce reports Agentforce manages tens of thousands of weekly support sessions, deflecting calls, chat transfers, and hold music in favor of instant resolutions.
AI News
OpenAI Tightens Security Amid Espionage Concerns Over Chinese AI Firm DeepSeek
The San Francisco-based startup is now enforcing stricter access controls, vetting processes, and physical security.
Meta’s New AI Chatbots Might Slide Into Your DMs — Without You Asking
These AI-powered chatbots are being built using Meta’s AI Studio.
Cloudflare Becomes First Infrastructure Provider to Block AI Crawlers by Default
Previously, AI crawlers could scrape vast amounts of online content without prior consent.
Over 1,100 Authors Call on Publishers to Reject AI-Created Books and Protect Human Labor
The letter further demands that publishers refrain from replacing employees with AI or altering job roles
Sam Altman Slams NYT Over ChatGPT User Privacy in Ongoing Legal Battle
The clash highlights broader tensions around data governance, user consent, and the boundaries of discovery in AI-related litigation
Over 40% of Agentic AI Projects Will Be Abandoned by 2027 Amid Hype and Poor ROI
A Gartner poll of 3,412 professionals in January 2025 revealed that only 19% had made significant investments in agentic AI.