Ebix Expands Risk Compliance Platform, Bets on AI-Led Growth With Focus on India

Ebix has announced a major expansion of its Risk Compliance Solutions (RCS) business, strengthening its position in certificate tracking while accelerating investment in AI-driven modernisation and a broader risk-management platform.

The upgraded RCS platform introduces AI-powered document reading and extraction to reduce manual data entry and enable straight-through validation.

As part of the expansion, Ebix has appointed Robert Rodriguez as Chief Technology Officer for RCS, Allison Shearer as Head of Sales, and Gwen Olvera as Head of Operations.

Rodriguez and Shearer return to Ebix after senior roles at rival platforms, bringing experience in serving enterprise customers across highly regulated markets. This expertise is expected to be critical in India, where sectors such as infrastructure, construction, manufacturing, logistics, energy and BFSI manage complex vendor ecosystems.

Ebix said this will help Indian enterprises move away from email- and spreadsheet-driven compliance processes toward greater automation and transparency. The platform also features interactive dashboards that respond to natural-language queries and highlight exceptions in real time.

Beyond certificate tracking, RCS is expanding into exposure management and certificate issuance, supported by open APIs that integrate with procurement, ERP and broker systems. Ebix has also introduced EbixOne (ONE), a unified AI assistant embedded directly into RCS workflows.

“Risk Compliance and Management is a key vertical for us, and certificate tracking remains a flagship product,” said Gagan Sethi, CEO of Ebix Technology. “We are investing to lead this category with a broader, AI-powered platform and an open architecture. India represents a natural next market for structured, technology-led compliance platforms, given the scale of enterprise vendor ecosystems and the pace of regulatory evolution. In fact, we have already started to pilot the solutions with some Indian companies.”

Ebix said India will be a key growth market as it prepares to expand RCS internationally, leveraging its established processing, BPO and support teams in the country.