Lemnisk Launches New AI Features to Boost Real-Time Customer Engagement
Lemnisk has also introduced a "Voice to CDP" tool that analyses contact centre calls
Plotting Perplexity Against Bloomberg Terminal Backfires for CEO Aravind Srinivas
A growing number of users, have flagged critical data inaccuracies.
TCS to Transform Council of Europe Development Bank's Reconciliation Processes
With the implementation of TCS BaNCS for Reconciliations, the CEB will be able to automate the entire reconciliation lifecycle.
AI Agents Flunk CRM Tests, Mishandle Confidential Data
The findings raise red flags for enterprises betting on AI agents to drive efficiencies.
New Relic Adds Support for Model Context Protocol to Enable True End-to-End Observability of AI Applications
MCP servers are critical for enabling AI agents to interact with various tools and services.
Developer's Corner
Hugging Face Launches Tool to Find Best AI Models by Size
The update simplifies the process of identifying models that align with various hardware and performance constraints.
IBM’s Granite Speech Model Tops Open ASR Hugging Face Leaderboard
Granite was trained on a diverse set of public audio datasets representing multiple dialects and speech contexts.
Zoomcar Data Breach Exposes Info of Over 8.4 mn Users
Following the discovery, it activated an incident response plan and strengthened internal security measures.
Reddit Unveils New AI Ad Tools to Boost Brand Engagement
Publicis Groupe is already using Reddit’s tools
AI Boom Triggers 150% Surge in Tech Giants' Carbon Emissions: UN Report
The spike is largely due to the exploding energy demands of data centres.
TCS Wins Deal to Drive AI Cloud Migration for Denmark’s Largest Retailer
TCS will leverage its AI-enabled cloud operations solution, Cloud Exponence
Cybersecurity
India’s Education Sector Hit by 8,487 Cyberattacks Weekly
Overall, Indian organisations across industries face 3,278 cyberattacks per week on average