TCS Renews Strategic Partnership with Marks & Spencer
TCS will support M&S as it transforms to become an omnichannel, data driven retailer supported by globally best-in-class modern technologies.
Tata Consultancy Services (TCS) has announced the renewal of its major, multi-year strategic partnership with Marks & Spencer (M&S).
This continuing engagement builds on the more than a decade-long trusted partnership between the two organisations and will see TCS continue to serve as M&S’s strategic technology partner as the retailer embeds its technology transformation.
As part of this continuing partnership, TCS will support M&S as it transforms to become an omnichannel, data-driven retailer supported by globally best-in-class modern technologies.
TCS will utilise AI in its transformation approach—supported by its extensive domain expertise and one of the world’s largest AI talent pools. This will support future-readiness, provide the right base for long term growth, and create superior customer experience.
“Technology transformation is a key strategic priority for M&S as we invest for growth. Having the right suite of partners, with access to the latest developments in AI and digital expertise is imperative. I am pleased that we are extending our partnership with TCS, who will work alongside our in-house team as we accelerate our digital transformation,” Sacha Berendji, Marks and Spencer Operations Director, said.
“Our strong contextual knowledge of M&S’s business helped lead the digital wave for M&S. As M&S now accelerates its technology transformation we look forward to bringing our enterprise-scale AI capabilities, deep retail expertise, and engineering leadership to create sustained value, business agility, and a future-ready retail enterprise,” Krishnan Ramanujam, Tata Consultancy Services President, Consumer Business Group, added.
