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US Transportation Dept Taps Salesforce's Agentforce to Modernize America’s Transportation Systems

US Transportation Dept Taps Salesforce's Agentforce to Modernize America’s Transportation Systems

Agentforce will autonomously manage routine citizen requests, analyze weather and traffic data to issue real-time safety alerts, and review federal grant applications to speed approval cycles.

Check Point & UK AI Security Institute Launch Open-Source Benchmark to Test LLM Security in AI Agents

Check Point & UK AI Security Institute Launch Open-Source Benchmark to Test LLM Security in AI Agents

Unlike traditional red-teaming methods, b3 introduces a new concept called “threat snapshots.”

Google Adds Booking and Ticketing Features to AI Mode in Search

Google Adds Booking and Ticketing Features to AI Mode in Search

Available to users in the U.S. via Search Labs, the update enables AI Mode to not only answer queries but also take action.

Snowflake Unveils Major AI Upgrades to Speed Enterprise Agentic AI Adoption

Snowflake Unveils Major AI Upgrades to Speed Enterprise Agentic AI Adoption

At the center of the launch is Snowflake Intelligence, now generally available to over 12,000 customers worldwide.

Salesforce Adds Voice to Agentforce AI Platform to Enhance Customer Interactions

Salesforce Adds Voice to Agentforce AI Platform to Enhance Customer Interactions

The system integrates with major corporate phone providers including Amazon, Five9, Genesys, NICE, and Vonage.

Salesforce Ushers in the Era of the 'Agentic Enterprise' with Agentforce 360

Salesforce Ushers in the Era of the 'Agentic Enterprise' with Agentforce 360

The platform, now generally available, connects people and AI agents within a single trusted system to boost productivity, accelerate decision-making, and deepen customer engagement.

Zendesk Unveils Major AI Innovations to Transform Customer and Employee Service

Zendesk Unveils Major AI Innovations to Transform Customer and Employee Service

Zendesk’s latest innovations include fully autonomous Voice AI Agents, Video Calling and Screen Sharing for real-time collaboration