Salesforce Adds Voice to Agentforce AI Platform to Enhance Customer Interactions The system integrates with major corporate phone providers including Amazon, Five9, Genesys, NICE, and Vonage.
Salesforce Ushers in the Era of the 'Agentic Enterprise' with Agentforce 360 The platform, now generally available, connects people and AI agents within a single trusted system to boost productivity, accelerate decision-making, and deepen customer engagement.
Zendesk Unveils Major AI Innovations to Transform Customer and Employee Service Zendesk’s latest innovations include fully autonomous Voice AI Agents, Video Calling and Screen Sharing for real-time collaboration
Google Unveils Gemini Enterprise to Power AI-Driven Workplace Automation Gemini Enterprise offers Standard and Plus plans at $30 per user per month, and a Business plan at $21 per user
[Exclusive] Salesforce to Announce Human-Like Voice Agents at Dreamforce The new capabilities will be integrated into Agentforce, Salesforce’s AI agent-building platform.
Google DeepMind Launches ‘CodeMender’ — An AI Agent That Fixes Software Vulnerabilities Automatically CodeMender can generate, validate, and apply high-quality security fixes.
Salesforce Unveils MuleSoft Agent Fabric to Tackle ‘Agent Sprawl’ in Enterprises MuleSoft Agent Fabric acts as a central hub, ensuring that AI agents from different systems can collaborate securely and effectively.