AI Agents
Amazon’s AI Shopping Tools Spark Backlash From Online Retailers
Many retailers say they were unaware their products were being surfaced on Amazon.
AI Agents
US Transportation Dept Taps Salesforce's Agentforce to Modernize America’s Transportation Systems
Agentforce will autonomously manage routine citizen requests, analyze weather and traffic data to issue real-time safety alerts, and review federal grant applications to speed approval cycles.
AI Agents
Check Point & UK AI Security Institute Launch Open-Source Benchmark to Test LLM Security in AI Agents
Unlike traditional red-teaming methods, b3 introduces a new concept called “threat snapshots.”
AI Agents
Google Adds Booking and Ticketing Features to AI Mode in Search
Available to users in the U.S. via Search Labs, the update enables AI Mode to not only answer queries but also take action.
AI Agents
Snowflake Unveils Major AI Upgrades to Speed Enterprise Agentic AI Adoption
At the center of the launch is Snowflake Intelligence, now generally available to over 12,000 customers worldwide.
AI Agents
Salesforce Adds Voice to Agentforce AI Platform to Enhance Customer Interactions
The system integrates with major corporate phone providers including Amazon, Five9, Genesys, NICE, and Vonage.
SaaS
Salesforce Ushers in the Era of the 'Agentic Enterprise' with Agentforce 360
The platform, now generally available, connects people and AI agents within a single trusted system to boost productivity, accelerate decision-making, and deepen customer engagement.
AI Agents
Zendesk Unveils Major AI Innovations to Transform Customer and Employee Service
Zendesk’s latest innovations include fully autonomous Voice AI Agents, Video Calling and Screen Sharing for real-time collaboration
Big Tech
Google Unveils Gemini Enterprise to Power AI-Driven Workplace Automation
Gemini Enterprise offers Standard and Plus plans at $30 per user per month, and a Business plan at $21 per user
![[Exclusive] Salesforce to Announce Human-Like Voice Agents at Dreamforce](/content/images/size/w600/2025/10/-Exclusive--Salesforce-to-Announce-Human-Like-Voice-Agents-at-Dreamforce.webp)
SaaS
[Exclusive] Salesforce to Announce Human-Like Voice Agents at Dreamforce
The new capabilities will be integrated into Agentforce, Salesforce’s AI agent-building platform.
AI Agents
Google DeepMind Launches ‘CodeMender’ — An AI Agent That Fixes Software Vulnerabilities Automatically
CodeMender can generate, validate, and apply high-quality security fixes.
SaaS
Salesforce Unveils MuleSoft Agent Fabric to Tackle ‘Agent Sprawl’ in Enterprises
MuleSoft Agent Fabric acts as a central hub, ensuring that AI agents from different systems can collaborate securely and effectively.