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VIPs Get Humans, Peasants Get Bots: Klarna’s New Service Model

The fintech giant famously replaced hundreds of roles with AI, shrinking its workforce from 5,500 to 3,000 and boosting revenue per employee.

Hackers Impersonate IT Staff to Breach Salesforce Accounts

The group did not exploit vulnerabilities in Salesforce software but relied instead on manipulating users.

Nintendo Begins Sale of Switch 2 Worldwide

Switch 2 is available at a price point of $499.99.

AMD Acquires AI Startup Brium to Challenge Nvidia’s Dominance

Brium specialises in optimising machine learning applications for inference—the process of running trained AI models—across diverse hardware platforms.

HubSpot Becomes First CRM to Integrate ChatGPT for Deep Customer Insights

HubSpot says the connector respects user permissions and ensures data privacy—none of the CRM data used will train ChatGPT models.

IIIT-H Launches Patram-7B, India’s First Vision-Language Model for Document Understanding

The 7-billion parameter model is trained to interpret scanned and photographed documents using natural language instructions.

Reddit Sues Anthropic Over Alleged Unauthorised Use of User Data for AI Training

Reddit is also seeking a court injunction to bar Anthropic from further using its content