Janata Sahakari Bank Selects TCS to Power Next-Gen Banking Experience

Janata Sahakari Bank Pune (JSBL., Pune) has selected the TCS BaNCS™ Global Banking Platform to modernise its core and digital banking landscape, enhance efficiencies and provide a superior experience to its customers. 

Tata Consultancy Services (TCS) will create a seamless, omnichannel banking experience for the Bank’s customers across web, mobile, and offline touchpoints, supported by TCS BaNCS’ modernized core and digital channels.

Empowered by the TCS BaNCS Global Banking Platform, JSBL Pune will initiate a strategic transformation towards a new-age core and digital banking solution that includes core banking, payments, trade finance, and AML/KYC-related compliance capabilities.

It aims to accelerate growth, enhance omnichannel customer experiences, and expand its footprint in the market, while improving enterprise performance, credit quality and risk controls.

Additionally, this transformation will enable the Bank to comply with the evolving regulations and guidelines stipulated by the Reserve Bank of India related to a wide range of topics like credit risks, digital banking, cybersecurity and customer protection.

 “By partnering with TCS BaNCS for our digital core transformation, we are taking a significant step forward in providing seamless, innovative, and customer-centric banking services. This transformation will empower our customers with faster, more intuitive digital solutions, ensuring that their needs remain at the heart of everything we do,” Jagdish P. Kashyap, CEO, JSBL Pune, said.

 “We are happy to bring to JSB a future ready solution which incorporates some of the unique needs of this segment while also bringing in the best global practices and processes to help enhance JSBL’s position in the market with respect to customer experience, regulatory compliance and product innovation,” Venkateshwaran Srinivasan, Global Head, Financial Solutions, TCS, said.

The enhanced ecosystem supported by TCS will enable digital onboarding and self-service portals that will streamline account opening processes. It will also enhance service accuracy and speed, while granting access to innovative products. Scalable API-driven solutions will help efficiently meet evolving market developments, ensuring that customers always have access to advanced banking services.

Furthermore, the Bank will be able to transition to digitised trade finance operations, benefiting from real-time processing, integrated risk management, and sophisticated compliance monitoring and reporting practices.