Gupshup Raises $60 mn to Expand Conversational AI Globally
The funding will also support Gupshup’s exploration of domiciliation to India ahead of a potential IPO within the next two years.
San Francisco–based conversational AI platform Gupshup has secured $60 million in financing—primarily equity from Globespan Capital Partners and debt from EvolutionX Debt Capital—to boost its AI-driven messaging services and intensify its growth in key regions, including India, the Middle East, Latin America, and Africa.
A significant goal behind the raise is enhancing Gupshup’s AI Agent adoption in enterprise sectors such as customer support, sales, and commerce.
The new capital will enable deeper market penetration, accelerate product development, and support Gupshup’s exploration of domiciliation to India ahead of a potential IPO within the next two years.
Gupshup processes over 120 billion messages annually for more than 50,000 businesses across 130 countries.
Co-founder and CEO Beerud Sheth said, “We’re at an inflection point where AI Agents are transitioning from experimental technology to business‑critical infrastructure,” adding that funding positions the company to seize this global opportunity.
The platform allows businesses to automate complex interactions while maintaining personalized, human-like conversations across WhatsApp, voice, RCS, mobile apps, and websites.
"Gupshup has been the market leader at every stage of industry evolution from basic messaging to conversational AI across text and voice, which has led to consistent revenue growth and margin expansion," Rahul Shah, Partner at EvolutionX Debt Capital, said.
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