Automation Anywhere Acquires Aisera to Accelerate the Rise of the Autonomous Enterprise
The acquisition brings together two major forces in enterprise automation and is poised to redefine how organisations use AI across IT, HR, customer service, and beyond.
Automation Anywhere recently announced the acquisition of Aisera, a provider of self-service conversational AI agents.
The acquisition brings together two major forces in enterprise automation and is poised to redefine how organisations use AI across IT, HR, customer service, and beyond.
“This acquisition marks a defining moment in enterprise AI,” said Mihir Shukla, CEO and Co-founder of Automation Anywhere. “We’re expanding the value we offer to customers, broadening our market reach, and accelerating the momentum of our GenAI business — already the cornerstone of our growth and the majority of our bookings. With AI agents doing the work, up to 40% fewer ITSM seats are needed.”
“The union of Automation Anywhere and Aisera creates an agentic automation powerhouse... Together with Automation Anywhere, we will continue to redefine the future of enterprise work and deliver exponential value for businesses across the globe,” Aisera CEO Abhi Maheshwari added.
The combined offering promises a unified stack that brings together APA, conversational AI agents, a Process Reasoning Engine (PRE), and orchestration capabilities—enabling users not just to query systems, but to have AI take action across thousands of enterprise workflows.
Experts like Venky Ganesan of Menlo Ventures describe the deal as a “powerful force for autonomous enterprise transformation… a strategic combination that accelerates value creation for customers and investors alike.”
The acquisition underscores a broader shift: enterprises aren’t just using AI to analyze data; they’re enabling AI agents to act autonomously on their behalf. With Automation Anywhere and Aisera combined, the autonomous enterprise is no longer a distant vision—it’s starting to take shape today.
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