Acquisition
Zendesk Moves to Self-Improving AI Agents with Proposed Forethought Acquisition
Zendesk expects AI agents to manage more service interactions than human agents as early as 2026.
Pritam Bordoloi
Pritam Bordoloi is a senior technology journalist and founder of The Left Shift, covering AI, enterprise technology, startups, digital transformation, and the business of technology.
AI News
Databricks Launches Genie Code AI Agent to Automate Data Engineering and Analytics Work
The new tool is an extension of Genie, Databricks’ conversational interface that allows business users to query enterprise data using natural language.
AI Developments
YouTube Expands Deepfake Detection Tool to Politicians and Journalists
The technology analyses uploaded videos to detect AI-generated faces that mimic real individuals.
AI Developments
Meta Oversight Board Calls for Stronger Rules on Deceptive AI Content During Conflicts
The board said Meta should establish clearer rules and labeling systems for AI-generated media.
AI Models
Josh Talks Develops First Full-Duplex Hindi Conversational AI Model
The new model, called Human-1, can process speech while generating responses simultaneously.
Acquisition
Meta Acquires AI Agent Social Network Moltbook, Founders Join Superintelligence Lab
The acquisition will bring Moltbook’s creators, Matt Schlicht and Ben Parr, into Meta’s Meta Superintelligence Labs (MSL).
Funding
Yann LeCun’s AMI Raises $1.03 Bn to Develop "World Models"
The funding round values the company at $3.5 billion pre-money.
Funding
Nscale Global Holdings Raises $2 Bn to Expand AI Data Centre Network
The company has announced facilities across the United States, the United Kingdom, Norway, Iceland and Portugal, with additional expansion planned.
Cybersecurity
SailPoint Unveils AI-Powered Identity Security Upgrades to Protect AI Agents and Machine Identities
SailPoint is also expanding security coverage for non-human identities, including AI agents and machine accounts.
Acquisition
OpenAI to Acquire AI Security Startup Promptfoo to Strengthen Agent Safety
Promptfoo develops software that helps organisations identify and fix vulnerabilities in AI models during development.
Acquisition
Capgemini to Acquire Piterion to Boost Industrial Digitalisation and PLM Capabilities
The acquisition will allow Capgemini to expand its expertise in managing complex engineering environments and connecting critical manufacturing systems across large organisations.
Indian IT
TCS Launches Physical AI Gemini Experience Centre in Michigan
TCS said it plans to operate 13 Gemini Experience Centres worldwide by the end of 2026.