Airtel Launches Sovereign Cloud and AI Platform for Global Telecom Market
The AI suite supports telecom operators with a unified data engine, real-time workforce management, and a customer experience platform.
Bharti Airtel’s subsidiary, Xtelify, has launched Airtel Cloud, a sovereign cloud platform, alongside a new AI-powered software suite tailored for telecom companies. Initially built to manage over 140 crore transactions per minute for Airtel’s internal operations, the platform is now being offered to external enterprises. This expansion comes amid rising demand for data localisation and digital sovereignty, particularly in light of India’s evolving data protection regulations.
Airtel Cloud is hosted on next-gen, energy-efficient data centres, employs Gen-AI for dynamic resource management, and is supported by a team of 300 certified cloud experts. It provides IaaS, PaaS, and connectivity tools, enabling secure migration, cost optimisation, scalability, and vendor flexibility—key for businesses navigating hybrid and multi-cloud environments.
“We are also excited to take our telco-grade, sovereign-cloud platform and help businesses in India innovate faster, scale smarter and stay secure in today’s rapidly evolving digital landscape. All controls of our cloud will reside strictly within the country, ensuring zero possibility of any entity outside India being able to access any part of this data or its working,” Gopal Vittal, Vice Chairman and MD, Bharti Airtel, said.
The AI suite supports telecom operators with a unified data engine, real-time workforce management, and a customer experience platform. Xtelify has already signed global deals: with Singtel in Singapore for field ops, Globe Telecom in the Philippines for customer service, and Airtel Africa to roll out AI tools across 14 countries.
“Within Airtel, we have been actively harnessing digital innovations at an unmatched scale... All this is enabled by Airtel Cloud, where all our applications run at a very compelling cost,” added Vittal.
